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Terms & Conditions

Website and online store ballerinahosiery.eu are managed by Ballerina®, ul. Matejki  46, 43-600 Jaworzno, Poland.

Before using the website ballerinahosiery.eu, please read the terms of use carefully.  Using  ballerinahosiery.eu web page constitutes acceptance of our Terms & Conditions.

Intellectual Property Rights

All rights to trademarks, copyrights, database rights and all other intangible property rights associated with the content of web pages ballerinahosiery.eu (as well as the organization and layout of the pages) and the source code belong to ballerinahosiery.eu or its licensors . It is forbidden the total or partial reproduction, modification, distribution, use or reproduction in any other form of content on websites ballerinahosiery.eu without the prior written consent from Hush Hush®.

Basic Information

1.Shop operates at www.ballerinahosiery.eu

2. Product prices are gross prices (including VAT). The cost of shipping (determined by the amount of goods purchased) should be added to the prices shown for each product.

3. We can issue a VAT invoice (on request), otherwise we provide a sales receipt.

4. Shipping: We ship to many countries, all over the world. Detailed information about the time and cost of shipment to each country can be found in the table delivery fees.

Submission and processing of orders

1. Placing an order means to complete and submit the order form,  that will be followed by e-mail confirmation from Hush Hush Customer Service when the order is paid.

2. Only paid orders will be send out.

3. The customer is required to fill out the shipping form with the current and actual information.

4. We reserve the right to change product prices. Does not apply to orders that have already been adopted for implementation.

Delivery

1. Order fulfillment will begin the same day or next working day immediately following the day on which the order was placed. If we need to verify any information on the order it will be fulfilled the next working day immediately following the day on which it has been verified.

2. Standard delivery time is 1-4 days (from the date of the order to deliver the consignment to the customer). Of course, depending on the country and the chosen shipping options delivery time can be shortened or extended. Detailed information about the time and cost of shipment to each country can be found in the table delivery fees.

3. Hush Hush® will not be responsible for late delivery of the parcels by post or courier

Return and Exchange

1. In case of any complaints, please contact ballerinahosiery.eu via email or by phone at info@ballerinahosiery.eu. When submitting a complaint please give your name and order number and describe the subject of the complaint.

2. You have the right to return or exchange the purchased item within 28 days from the date of its receipt. Refund or exchange will be considered only when the item is in perfect condition and in its original packaging. Goods should be returned in a secure way, as damaged goods cannot be refunded or exchanged.

3 If you wish to return or exchange goods please send us and email at: info@ballerinahosiery.eu, or contact us by phone.  Please give your name and order number.

4 We will contact you within 24 hours with instructions for return / exchange.

5 Customer is responsible for cost of returned shipping and repeated delivery

 

Above Terms & Conditions  come into force on 01.06.2013r.

 

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